We rose up from humble beginnings in a suburban dining room with nothing but an innovative idea and entrepreneurial drive. Today, Alder operates from custom-built state of the art premises with a global world-class team.
Our vision was simple yet complex – deliver incredible quality and style at affordable prices. We also sought to offer the kind of genuine, attentive service that only a business owner can deliver. These founding principles continue to guide our every action, every single day.
Today, Alder is a world-class operation that is renowned for innovative quality designer mixers, tapware, showers and bathroom accessories.
Our mission is to make rewarding design accessible – an innovative position that requires an equally innovative approach.
It’s why we’ve turned our back on bureaucratic management layers, instead nurturing agile teams that are empowered to make decisions. We have a keen eye for operational efficiency and comb the globe for sparks of insights and inspiration. We are never happy with the status quo and are addicted to the pursuit of absolute perfection.
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The Alder name consolidates Alder Tapware and Vito Bertoni under one brand name. Today, we proudly feature Alder Tapware and Vito Bertoni as exclusive collections, rather than as different brands.
Our new universal website reflects this unification, profiling the full range of Alder products. Your selections span from entry-level options to high-end designer statements and are available in a number of contemporary finishes.
To truly understand an Alder product is to feel it under your own fingertips. Visit our Selection Centre to experience our products first hand – we’ll also be on hand to help you select the right tapware, mixers or showers for your home.
At Alder, innovation is a process of testing, remodelling and testing again. We place a premium on quality, so every product that bears our name must be rigorously tested multiple times.
We are proud to stand by our products as a reflection of our passion and commitment. Rest assured, Alder products are developed and manufactured to comply with all Australian Standards, Watermark Standards and the WELS (Water Efficient Labelling and Standards) Scheme.
Alder products are made from premium materials and the lustrous finish should be treated with care. Following these instructions will ensure you extend the lifetime of your Alder products and maintain the lustrous finish.
Regular Cleaning
It’s best to use a warm diluted soapy solution and a dry soft microfibre cloth to clean your products to maintain the lustrous finish. We recommend that you immediately wash off any residue left by liquid soap, shampoo, shower gel or toothpaste after use.
Do not use harsh cleaning agents containing caustics, abrasive, citrus acid, bleach, vinegar or alcohol ingredients. Do not use abrasive cloths or souring pads or the surface will become damaged. Use of harsh cleaning agents or abrasive cloths will void the warranty for the product.
Mineral Deposits
Due to impurities in most water supplies, regular cleaning of aerators and shower heads is recommended on a monthly basis. Overtime impurities in the water may appear as brown spots on stainless steel metal shower hoses. This is not rust and just a build-up of mineral deposits. In this case we recommend soaking the shower hose in 1-part vinegar/2-parts water over night.
Outside Elements
Salt spray and chlorine can cause damage to product finishes. Avoid locating the products in environments that are exposed to the outside elements.
Contemporary Finishes
Our contemporary finishes are ultra-durable and so the ‘Regular Cleaning’ instructions above work well. The occasional application of a non-abrasive polish such as Mr SheenTM helps prevent water spots on these finishes.
Further Information
For any further information regarding installation, cleaning or replacement parts, please contact our Customer Service team on customer.service@aldertapware.com.au or 1800 800 919.
